We have created a culture within our workplace where customer service is our # 1 focus and the foundation of our business. Whether you are a resident or owner, we have made these customer service commitments:

• Return All Calls and Emails by the Close of Business Each Day
• Transparency in Maintenance Billing on Rental Owner Statements
• Maintain our A+ Rating with the BBB by Responding to Tenant Concerns Quickly
• Licensed and Insured Real Estate Brokerage as Required by the TN Real Estate Commission
• Profitability through Growth, Not at the Expense of our Investors through Hidden Fees,  Unnecessary Maintenance & Marking up Bills. These tactics are all to common in our industry
• Before & After Pictures of all maintenance with clear invoices as to what you are being charged for
• A single point of contact for Investors and Tenants

We know there are many choices for management and available homes in Memphis to move into, thus why these commitments are so important for us to create a great property management experience.
CB Properties owners and staff are investors too, which we use that day to day experience to operate our investor clients properties. CB Properties is simply an extension of our management philosophy we use to successfully manage our own portfolio’s.